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docs: clarify team credit spend order and dedupe Factories changelog - #683

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docs/credit-spend-order-and-factories-changelog-cleanup
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docs: clarify team credit spend order and dedupe Factories changelog#683
dannyneira wants to merge 3 commits into
mainfrom
docs/credit-spend-order-and-factories-changelog-cleanup

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Summary

Clarifies how Warp drains credits on multi-seat teams and removes repeated Warp Factories Early Access bullets from three August changelog entries.

Changes

Credit spend order

  • platform/team-access-billing-and-identity.mdx — fixed the user-triggered waterfall to plan-included → shared team grants → user-scoped grants; stated there is no personal-first option
  • plans-and-billing/pricing-faqs.mdx — same order and no personal-first callout for multi-seat teams and the May 2026 attribution FAQ
  • plans-and-billing/add-on-credits.mdx — team add-on step drains shared grants before leftover user-scoped balances
  • errors/insufficient-credits.mdx — matched the same user-triggered order

Changelog cleanup

  • changelog/2026.mdx — removed duplicate Warp Factories Early Access new-feature bullets from 2026.08.18, 2026.08.19, and 2026.08.25 (kept the 2026.08.27 announcement and the 2026.08.18 Factory MCP bullet)

Unverified claims

None — credit order verified against ConsumeGrantCreditsForUser / base-limit-before-bonus grant consumption in warp-server.

Co-Authored-By: Warp agent@warp.dev

dannyneira and others added 3 commits September 3, 2026 15:56
Document that plan-included credits drain before shared team grants, then user-scoped grants, with no personal-first option on a team. Remove duplicate Warp Factories Early Access bullets from 2026.08.18, 2026.08.19, and 2026.08.25.

Co-Authored-By: Warp <agent@warp.dev>
Co-Authored-By: Warp <agent@warp.dev>
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Project Deployment Actions Updated
docs Ready Ready Preview Sep 3, 2026 10:05pm UTC

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@dannyneira

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Overview

This PR clarifies the credit spend order across billing docs and removes duplicated Warp Factories changelog bullets. I found one non-blocking consistency issue in the troubleshooting page wording; no security or spec concerns apply to these docs-only changes.

Concerns

  • The insufficient credits page narrows the shared grant step to add-on grants, while the other edited pages use the broader shared team grants language.

Verdict

Found: 0 critical, 0 important, 1 suggestions

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On self-serve plans (Build, Max, Business), the billed principal depends on how the run was triggered:

* **User-triggered runs** draw from the triggering user's plan-included credits first, then the team's shared add-on credit pool.
* **User-triggered runs** draw from the triggering user's plan-included credits first, then shared team add-on grants, then any remaining user-scoped grants that apply on the active team. There is no option to spend personal credits first while on a team.

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💡 [SUGGESTION] Use the same broader "shared team grants" language here so this page also covers shared bonus grants.

Suggested change
* **User-triggered runs** draw from the triggering user's plan-included credits first, then shared team add-on grants, then any remaining user-scoped grants that apply on the active team. There is no option to spend personal credits first while on a team.
* **User-triggered runs** draw from the triggering user's plan-included credits first, then shared team grants, then any remaining user-scoped grants that apply on the active team. There is no option to spend personal credits first while on a team.

2. Shared bonus or add-on grants available to the active team (team-wide pool first).
3. Any remaining user-scoped bonus grants that apply on that team.
Leftover personal add-on balances from May–August 2026 are one example.
These are used only after shared grants are exhausted.

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fix for two orphaned lines

Suggested change
These are used only after shared grants are exhausted.
* On Build, Max, and Business plans, Warp consumes credits in a fixed order. You cannot prioritize user-scoped grants ahead of shared team grants:
1. The triggering user's monthly credits included with their plan.
2. Shared bonus or add-on grants available to the active team (team-wide pool first).
3. The triggering user's remaining user-scoped bonus or add-on grants that apply to the active team. This includes any remaining add-on credit balance purchased between May and August 2026. Warp uses these grants only after shared team grants are exhausted.

Comment on lines +82 to +84
On a team, that add-on step is also fixed: shared team grants drain before any
remaining user-scoped grants. You cannot choose to spend personal credits first
while on a team.

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Suggested change
On a team, that add-on step is also fixed: shared team grants drain before any
remaining user-scoped grants. You cannot choose to spend personal credits first
while on a team.
On a team, that add-on step is also fixed: shared team grants drain before any remaining user-scoped grants. You cannot choose to spend personal credits first while on a team.

Comment on lines +158 to +160
* **No personal-first option** — While you are on a team, you cannot spend
personal or user-scoped credits before the team's shared grants.
Team-first drawdown is intentional.

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Suggested change
* **No personal-first option** — While you are on a team, you cannot spend
personal or user-scoped credits before the team's shared grants.
Team-first drawdown is intentional.
* **No personal-first option** — While you are on a team, you cannot spend personal or user-scoped credits before the team's shared grants. Team-first drawdown is intentional.

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