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feat: add automatic priority escalation based on comment count - #101
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Add --enable-auto-priority flag to automatically escalate JIRA issue priority based on the number of comments. As issues accumulate more comments (indicating recurring failures), priority increases through configurable thresholds. Priority escalation ladder (default thresholds): - 0-3 comments: Undefined - 4-15 comments: Minor - 16-63 comments: Normal - 64-127 comments: Major - 128-255 comments: Blocker - 256+ comments: Critical New flags: - --enable-auto-priority: Enable feature (default: false) - --priority-thresholds: Custom thresholds (default: "4,16,64,128,256") Implementation: - Added calculatePriority() function with exponential thresholds - Added updatePriorityIfNeeded() to update priority after comments - Fixed JQL query for JIRA Cloud compatibility (project in -> project =) - Set notify=true to avoid admin permission requirements Testing: - 25 unit tests covering priority calculation and threshold parsing - Tested on real JIRA issue ROX-36592 with successful escalation - All existing tests passing Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
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Inline comments:
In `@cmd/junit2jira/priority_update.go`:
- Around line 72-91: Update the priority-change condition in the issue update
flow to call Issue.Update only when targetPriority ranks higher than
currentPriority; preserve existing higher priorities and the dry-run behavior.
Use the project’s established Jira priority ordering, and add regression tests
covering Critical and Blocker issues whose comment counts fall below their
respective thresholds.
- Around line 57-61: Update the comment-count logic near commentCount to use
issue.Fields.Comment.Total, which represents Jira’s complete comment count,
instead of len(issue.Fields.Comment.Comments); preserve nil safety and add a
test covering Total greater than the current page length.
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README.mdcmd/junit2jira/main.gocmd/junit2jira/priority.gocmd/junit2jira/priority_test.gocmd/junit2jira/priority_update.gocmd/junit2jira/priority_update_test.go
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davdhacs
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I think this will be very useful: I won't need to look to see if there are 3+/10+/etc comments for the problem to decide myself if it is a higher priority!
porridge
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I think this should be based on the comment rate, not total count. Otherwise an old 1 failure per week flake will be incorrectly considered higher priority than a week old 3/day one.
That make sense but it's harder to implement and I don't know how to set the threshold :( |
Refactored priority handling to use typed Priority enum with natural ordering. Fixed two issues in auto-escalation logic: - Use Comment.Total instead of len(Comments) for accurate count across pages - Only escalate when target priority ranks higher (prevents downgrading) Added comprehensive tests for Priority enum ordering and parsing. Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
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All time stats only New issues |
Implements layered priority escalation approach: - New base thresholds: [2, 10, 50, 100, 200] (down from [4, 16, 64, 128, 256]) - Time-based escalation for hot issues: - ≥10 comments in last 10 days → Critical - ≥5 comments in last 10 days → Major - ≥50 comments in last 30 days → Critical - ≥20 comments in last 30 days → Blocker - ≥10 comments in last 30 days → Major - ≥5 comments in last 30 days → Normal - Layered logic: max(base priority from total, escalated priority from recent activity) This reduces Undefined issues from 60% to 25% and increases Critical from 2% to 12%, catching actively discussed problems that would be missed by total count alone. Tested e2e on ROX-35986 (→Critical), ROX-29712 (→Blocker), ROX-35789 (→Minor). Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
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I added layered approach, total, last 30 and 10 days.
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Inline comments:
In `@cmd/junit2jira/priority_update.go`:
- Around line 102-106: Update the current-priority handling around parsePriority
to preserve unrecognized Jira priorities: have parsePriority provide both the
parsed priority and whether it is recognized, then skip auto-escalation and emit
a warning when the existing priority is unknown. Keep the existing comparison
and update behavior for recognized priorities.
- Around line 93-100: Update the comment-loading flow before
countCommentsInTimeWindows to fetch every Jira comment page via
Issue.Comment.Gets, advancing startAt by maxResults until all comments are
loaded; retain the existing nil-safe handling and pass the complete collection
to counting. Add a regression test covering a recent comment beyond the first
page.
In `@cmd/junit2jira/priority.go`:
- Around line 57-60: Update calculatePriorityWithThresholds to accept custom
thresholds only when exactly five values are non-negative and strictly
ascending; otherwise fall back to defaultPriorityThresholds. Add test cases
covering negative, non-ascending, and otherwise invalid threshold sequences.
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Inline comments:
In `@cmd/junit2jira/main.go`:
- Around line 70-71: Define a single canonical default threshold value based on
defaultPriorityThresholds, then reuse it for the priority-thresholds flag in
main, malformed-value fallback logic, tests, and README documentation so all
paths apply the same escalation policy.
In `@README.md`:
- Around line 70-79: Update the README section describing --enable-auto-priority
so the existing table is explicitly labeled as the total-comment baseline, and
document that recent activity counts over the 10-day and 30-day windows can
override it by escalating to a higher priority. Keep the existing tier
definitions unchanged.
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README.mdcmd/junit2jira/main.gocmd/junit2jira/priority.gocmd/junit2jira/priority_test.gocmd/junit2jira/priority_update.gocmd/junit2jira/priority_update_test.go
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- Fix canonical threshold default mismatch (was "4,16,64,128,256" in flag, now correctly uses "2,10,50,100,200" from defaultPriorityThresholds) - Fetch all comment pages with pagination to prevent undercounting on issues with >50 comments - Handle unrecognized Jira priorities by skipping auto-escalation with warning instead of treating as Undefined - Validate custom thresholds (must be 5 non-negative strictly ascending values, otherwise fall back to defaults) - Update README to document time-based escalation logic with 10-day and 30-day windows Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
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Inline comments:
In `@cmd/junit2jira/priority_update.go`:
- Around line 134-140: Remove the initial true assignment to
currentPriorityRecognized and declare it through the parsePriority result within
the issue.Fields priority check, preserving the existing unrecognized-priority
handling and return behavior.
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Remove unnecessary initialization of currentPriorityRecognized that was immediately overwritten by parsePriority result. Co-Authored-By: Claude Sonnet 4.5 <noreply@anthropic.com>
Co-authored-by: Marcin Owsiany <porridge@redhat.com>
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minimal, and validate.
Inline comments:
In `@cmd/junit2jira/priority.go`:
- Around line 117-118: In the priority evaluation around the last10Days
threshold, assign the result of maxPriority(basePriority, Major) back to
basePriority instead of returning, then continue through the existing 30-day
escalation checks so overlapping activity can reach Critical. Add a regression
test covering last10Days == 5 with sufficiently high last30Days activity.
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Co-authored-by: Marcin Owsiany <porridge@redhat.com>
Co-authored-by: Marcin Owsiany <porridge@redhat.com>
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Inline comments:
Review comments at @cmd/junit2jira/priority_update.go:
- Line 148: Update fetchIssueComments to request comments newest-first and stop
paging once the configured time windows are passed, rather than loading the full
history on every update. Use the comment endpoint’s total for lifetime counts if
needed, while preserving the existing recent-window counts.
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Adds automatic priority escalation for JIRA issues based on comment count to surface recurring CI failures.
The feature was tested on:
https://redhat.atlassian.net/browse/ROX-36592
This issue had: