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ServiceNow Integration - #640

Merged

Bionic711 merged 43 commits into

microsoft:Developmentfrom

vivche:servicenow-integration

Jan 31, 2026

Merged

ServiceNow Integration#640
Bionic711 merged 43 commits into
microsoft:Developmentfrom
vivche:servicenow-integration

Commits on Jan 23, 2026
- feat: Add ServiceNow integration documentation and bug fixes
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  087fb3d
Commits on Jan 24, 2026
- Removed the readme files for bug fix details
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  502355f
- Updated servicenow integration readme
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  33bee68
- chore: Revert custom logo changes to upstream version
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  cd8c520
- chore: Revert terraform main.tf to upstream version
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  fb8181b
- Removed the two openai sample spec downloaed from servicennow site
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  660d76c
- Update docs/how-to/agents/ServiceNow/servicenow_agent_instructions.txt
  
  vivche
  and
  Copilot
  authored
  de866eb
- Update docs/how-to/agents/ServiceNow/open_api_specs/sample_servicenow_incident_api.yaml
  
  vivche
  and
  Copilot
  authored
  20f994a
- Update docs/how-to/azure_speech_managed_identity_manul_setup.md
  
  vivche
  and
  Copilot
  authored
  351f143
- Update application/single_app/semantic_kernel_plugins/openapi_plugin_factory.py
  
  vivche
  and
  Copilot
  authored
  5fe5b14
- Checked in the bug fix detail readme to docs/explanation/fixes/v0.236.012
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  9626219
- Merge branch 'servicenow-integration' of https://github.com/vivche/simplechat-development into servicenow-integration
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  6364827
- Added version number to the feature readme files
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  dce54a1
- Added version number to document, and removed redudant import statement
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  8353d77
- refactor: use _ for intentionally unused variable in AI Search test
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  5aa7007
- Removed azure_speech_managed_indeity_manual readme file since it is unrelated to this servicenow integration
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  548d8d8
- update version numbers to 0.236.012 in bug fix documentation
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  62b0b5b
- Update application/single_app/semantic_kernel_loader.py
  
  vivche
  and
  Copilot
  authored
  b0be501
- Update docs/how-to/agents/ServiceNow/open_api_specs/sample_now_knowledge_latest_spec.yaml
  
  vivche
  and
  Copilot
  authored
  e264a13
- Update docs/explanation/fixes/v0.236.012/AZURE_AI_SEARCH_TEST_CONNECTION_FIX.md
  
  vivche
  and
  Copilot
  authored
  b04bd67
- Update docs/how-to/agents/ServiceNow/open_api_specs/sample_now_knowledge_latest_spec_basicauth.yaml
  
  vivche
  and
  Copilot
  authored
  84c01e9
- Update docs/how-to/agents/ServiceNow/open_api_specs/sample_servicenow_incident_api_basicauth.yaml
  
  vivche
  and
  Copilot
  authored
  c8e383e
- Update docs/explanation/fixes/v0.236.012/GROUP_AGENT_LOADING_FIX.md
  
  vivche
  and
  Copilot
  authored
  39dc7a4
- Remvoed debug statements that might include senstive info
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  2e8c737
- Merge branch 'servicenow-integration' of https://github.com/vivche/simplechat-development into servicenow-integration
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  d0581d5
- Rollback Azure AI Search test connection fix for separate PR
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  0c23a78
- Update application/single_app/semantic_kernel_plugins/openapi_plugin_factory.py
  
  vivche
  and
  Copilot
  authored
  7f8248a
- Update docs/explanation/fixes/v0.236.012/GROUP_AGENT_LOADING_FIX.md
  
  vivche
  and
  Copilot
  authored
  a0fbffd
- Update docs/explanation/fixes/v0.236.012/GROUP_ACTION_OAUTH_SCHEMA_MERGING_FIX.md
  
  vivche
  and
  Copilot
  authored
  4bac07a
- Update docs/how-to/agents/ServiceNow/SERVICENOW_OAUTH_SETUP.md
  
  vivche
  and
  Copilot
  authored
  1c31db4
Commits on Jan 27, 2026
- Added ServiceNow support for create and publish article. Including readme for configuration for 2 agents.
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  31e8341
- Replace actual servicenow instance name with generic name in the readme file
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  c70db6b
- Merge remote-tracking branch 'upstream/Development' into servicenow-integration
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  fa72a65
- Changed version number in ServiceNow readme files to 0.237.005 since this pull request has latest changes from v0.237.004 Development branch
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  0ed07b1
Commits on Jan 28, 2026
- Enhance ServiceNow agent for managing new KB article creation
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  61d8a8b
- Added readme and open ai specs and agent instructions to support ServiceNow asset management
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  715bb6b
- Remove any references to actual ServiceNow instances
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  b5804ad
Commits on Jan 30, 2026
- docs: Update release notes for ServiceNow integration and bug fixes
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  cd09c7a
- resolve conflict
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  39e812c
Commits on Jan 31, 2026
- Merge branch 'Development' into servicenow-integration, and moved fix document and reference to v.0.237.008 folder
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  fd66132
- fix the version number in config.py
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  0c161ae
- Security: Restrict group agent loading to active group only
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  bf90baf
- Fixed an instruction error that caused semantic kernel to fall back to default agent
  
  Chen, Vivien
  authored and
  Chen, Vivien
  committed
  8a9ad98

Commits

Commits on Jan 23, 2026

Commits on Jan 24, 2026

Commits on Jan 27, 2026

Commits on Jan 28, 2026

Commits on Jan 30, 2026

Commits on Jan 31, 2026