Queue: WhatsApp Business voice message transcription (Node.js) #71

Integration: WhatsApp Business API

Why this is valuable

WhatsApp has 2B+ users and 200M+ businesses. Voice messages are a dominant communication mode, especially in international markets. Developers building customer service, compliance, and analytics tools need automated voice message transcription — a natural Deepgram use case with massive reach.

Suggested approach

Build a Node.js webhook server that receives WhatsApp voice messages via the WhatsApp Business Cloud API, downloads the audio, transcribes with Deepgram STT, and replies with the transcript. Optionally show sentiment analysis via Audio Intelligence.

Credentials needed

• DEEPGRAM_API_KEY
• WHATSAPP_TOKEN (Meta Business API access token)
• WHATSAPP_VERIFY_TOKEN (webhook verification token)
• WHATSAPP_PHONE_NUMBER_ID

Reference

• https://developers.facebook.com/docs/whatsapp/cloud-api
• https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks

Queued by PM on 2026-03-30