Dialpad (dialpad)

Dialpad is an AI-powered customer intelligence and unified communications platform exposing REST APIs for calls, users, contact center, SMS and conversation AI.

URL: Visit APIs.json URL

Run: Capabilities Using Naftiko

Type

• x-type: company

Tags

• CPaaS, Telephony, Voice, AI, UCaaS

Timestamps

• Created: 2026-05-08
• Modified: 2026-05-08

APIs

• Dialpad Calls API — Originate, control and read call records and recordings.
• Dialpad Users API — Provision and manage users, offices and groups.
• Dialpad Numbers API — Manage phone numbers including main lines and assignment.
• Dialpad SMS API — Send and receive SMS and MMS.
• Dialpad Contact Center API — Contact center call routing, queues, agents and stats.
• Dialpad Conversation AI API — Transcripts, summaries, sentiment, and Ai-powered moments.
• Dialpad Webhooks API — Register and manage webhook subscriptions.

Common Properties

• Website
• Plans — placeholder, pipeline reconciles later
• RateLimits — placeholder
• FinOps — FOCUS-aligned placeholder

Documentation

• Developer Docs
• API Reference

Maintainers

FN: Kin Lane

Email: kin@apievangelist.com