CCM-22904 new Create messages with NHS Notify page - #295
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stacey-budd wants to merge 5 commits into
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jamestynan-content
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Sep 30, 2026
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Content looks great. Two small suggestions in the opening section; two spelling/markdown issues at the end.
jamestynan-content
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Oct 1, 2026
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Description
We frequently hear that potential integrators want to see how message sending works in practice, prior to onboarding. And they often request demos of webUI – which is an unsustainable drain on time for sector leads, OBMs and POs across the programme.
This new page of content aims to reassure integrators of the tool they'll be using once they're onboarded and improve their ability to self-serve, by including sections which describe:
The new content also includes screenshots of the webUI with descriptive ALT text, to provide visual reassurance to users while ensuring that screen reader users can still access the information.
Context
Integrators need to know:
User needs
CCM-19475 As a prospective NHS Notify User, I need to know what features and functionality are available to me so that I can decide what's right for my team and our users
CCM-19477 As a prospective NHS Notify User, I need to know what service and performance I can expect from NHS Notify so that we can plan how to meet our obligations to our stakeholders
CCM-19585 As a user of Notify, I need to know the end-to-end process of creating and sending messages so that I can manage my team's timescales and workload
CCM-20311 As an onboarding NHS Notify User, I need to get started and access the messaging interface as quickly as possible, so that I can start to create and send messages without delay and uncertainty
Type of changes
Checklist
Sensitive Information Declaration
To ensure the utmost confidentiality and protect your and others privacy, we kindly ask you to NOT including PII (Personal Identifiable Information) / PID (Personal Identifiable Data) or any other sensitive data in this PR (Pull Request) and the codebase changes. We will remove any PR that do contain any sensitive information. We really appreciate your cooperation in this matter.