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Support

Welcome to techflows. This document explains how to get help and where to ask questions.

Before you ask

  1. Check the README and docs in the specific repository.
  2. Search existing Issues and Discussions for the same topic.
  3. Confirm you are on a supported version (latest release or main).

Where to go

Need Channel
Bug report GitHub Issue using the Bug report template
Feature idea GitHub Issue using the Feature request template
How-do-I / discussion Repository Discussions (if enabled) or a question-labeled issue
Security vulnerability See SECURITY.md — do not file a public issue
Code of Conduct concern See CODE_OF_CONDUCT.md
Org / website https://www.techflows.app/

Response expectations

We are a small open-source organization (~dozens of collaborators). Maintainers triage issues as capacity allows. Labeling (needs-triage, bug, enhancement, etc.) helps us prioritize.

  • Critical security: see SECURITY.md SLAs
  • Bugs with reproduction: higher priority than unreproducible reports
  • Features: evaluated against roadmap and maintenance cost

What we cannot provide

  • Guaranteed paid support or SLAs on free public repos
  • Private consulting via GitHub Issues
  • Support for unofficial forks or modified builds we did not publish

Commercial / partnership

For partnership or commercial inquiries related to techflows products, use contact options on techflows.app.