The integration does not connect.

[toluolster-sudo]

Checklist

• I have verified that the account and device works in the Comfort Cloud App.
• This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• This issue is not a duplicate issue of currently previous issues..

What version of Home Assistant Core?

2026.7.1

Describe the issue

The integration worked fine with kernel version 2026.6.0. It stopped working with version 2026.6.4. 2026.7.0 and 2026.7.1 also fail to launch. The following error is returned:

Эта ошибка возникла в пользовательской интеграции.

Регистратор: custom_components.panasonic_cc
Источник: config_entries.py:798
Интеграция: Panasonic Comfort Cloud (документация, проблемы)
Зафиксировано первый раз: 17:28:11 (1 случай)
Зафиксировано последний раз: 17:28:11

Setup of config entry 'email' for panasonic_cc integration cancelled
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/config_entries.py", line 798, in __async_setup_with_context
result = await component.async_setup_entry(hass, self)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/config/custom_components/panasonic_cc/init.py", line 121, in async_setup_entry
await api.start_session()
File "/usr/local/lib/python3.14/site-packages/aio_panasonic_comfort_cloud/apiclient.py", line 99, in start_session
await self._get_groups()
File "/usr/local/lib/python3.14/site-packages/aio_panasonic_comfort_cloud/apiclient.py", line 118, in _get_groups
self._groups = await self.execute_get(
^^^^^^^^^^^^^^^^^^^^^^^
...<3 lines>...
)
^
File "/usr/local/lib/python3.14/site-packages/aio_panasonic_comfort_cloud/panasonicsession.py", line 142, in execute_get
headers = await PanasonicRequestHeader.get(self._settings, self._app_version)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.14/site-packages/aio_panasonic_comfort_cloud/panasonicrequestheader.py", line 27, in get
"x-app-version": await app_version.get(),
^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.14/site-packages/aio_panasonic_comfort_cloud/ccappversion.py", line 18, in get
await self.refresh()
File "/usr/local/lib/python3.14/site-packages/aio_panasonic_comfort_cloud/ccappversion.py", line 23, in refresh
await self._update_playstore()
File "/usr/local/lib/python3.14/site-packages/aio_panasonic_comfort_cloud/ccappversion.py", line 63, in _update_playstore
response = await self._client.get("https://play.google.com/store/apps/details?id=com.panasonic.ACCsmart")
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.14/site-packages/aiohttp/client.py", line 856, in _request
resp = await handler(req)
^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.14/site-packages/aiohttp/client_middlewares.py", line 36, in single_middleware_handler
return await middleware(req, handler)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/src/homeassistant/homeassistant/helpers/aiohttp_client.py", line 69, in _ssrf_redirect_middleware
resp = await handler(request)
^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.14/site-packages/aiohttp/client.py", line 810, in _connect_and_send_request
conn = await self._connector.connect(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
req, traces=traces, timeout=real_timeout
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/local/lib/python3.14/site-packages/aiohttp/connector.py", line 657, in connect
proto = await self._create_connection(req, traces, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.14/site-packages/aiohttp/connector.py", line 1242, in _create_connection
_, proto = await self._create_direct_connection(req, traces, timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.14/site-packages/aiohttp/connector.py", line 1589, in _create_direct_connection
transp, proto = await self._wrap_create_connection(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...<7 lines>...
)
^
File "/usr/local/lib/python3.14/site-packages/aiohttp/connector.py", line 1316, in _wrap_create_connection
return await self._loop.create_connection(*args, **kwargs, sock=sock)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.14/asyncio/base_events.py", line 1198, in create_connection
transport, protocol = await self._create_connection_transport(
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
...<2 lines>...
ssl_shutdown_timeout=ssl_shutdown_timeout)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.14/asyncio/base_events.py", line 1231, in _create_connection_transport
await waiter
asyncio.exceptions.CancelledError

Error/Debug Logs

[sockless-coding]

Sorry for the late reply but the error indicates a network issue, where you are not available to connect to play.googl.com

[toluolster-sudo]

Sorry for the late reply but the error indicates a network issue, where you are not available to connect to play.googl.com

I can access the app at play.google.com from both my phone and my computer. I reinstalled the Comfort Cloud app. I updated the integration to the latest version, kernel 2026.08.03.

I still can't add the integration; I get the following error:

Регистратор: custom_components.panasonic_cc.config_flow
Источник: custom_components/panasonic_cc/config_flow.py:205
Интеграция: panasonic_cc (документация, проблемы)
Зафиксировано первый раз: 22:22:09 (1 случай)
Зафиксировано последний раз: 22:22:09

Unexpected error validating credentials
Traceback (most recent call last):
File "/config/custom_components/panasonic_cc/config_flow.py", line 205, in _async_try_login
await api.start_session(otp_code)
File "/usr/local/lib/python3.14/site-packages/aio_panasonic_comfort_cloud/apiclient/init.py", line 125, in start_session
await super().start_session(otp_code)
File "/usr/local/lib/python3.14/site-packages/aio_panasonic_comfort_cloud/panasonicsession.py", line 57, in start_session
await self._authentication.authenticate(self._username, self._password, otp_code)
File "/usr/local/lib/python3.14/site-packages/aio_panasonic_comfort_cloud/panasonicauthentication.py", line 129, in authenticate
await self._retrieve_client_acc()
File "/usr/local/lib/python3.14/site-packages/aio_panasonic_comfort_cloud/panasonicauthentication.py", line 647, in _retrieve_client_acc
await check_response(response, 'get_acc_client_id', 200)
File "/usr/local/lib/python3.14/site-packages/aio_panasonic_comfort_cloud/helpers.py", line 38, in check_response
raise exceptions.ResponseError(
...<2 lines>...
)
aio_panasonic_comfort_cloud.exceptions.ResponseError: (get_acc_client_id: Expected status code 200, received: 401: {
"code":4106,
"message":"New version app has been published"
}