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<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<html><head><title>Adobe</title><meta name="GENERATOR" content="Freeway Pro 3.5.12"><style type="text/css">
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function FWPreload(){FWLoad("contactusnorma.gif");FWLoad("contactusnorm.gif");FWLoad("clientloginnorma.gif");FWLoad("clientloginnorm.gif");FWLoad("aboutusnorma.gif");FWLoad("aboutusnorm.gif");FWLoad("ourworknorma.gif");FWLoad("ourworknorm.gif");FWLoad("aboutusnorm1c.gif");FWLoad("aboutusnorm1b.gif");}
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</script></head><body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0 bgcolor="#ffffff" link="#666666" alink="#faa70e" vlink="#999999" onload="FWPreload()"><table border=0 cellspacing=0 cellpadding=0 width=762><tr valign=top><td colspan=10 rowspan=9><a href="index.html"><img src="whitelogo1.gif" border=0 width=560 height=120 alt=""></a></td><td colspan=3></td><td height=46></td></tr><tr valign=top><td></td><td><img src="aboutusnorma.gif" border=0 width=84 height=14 alt="" usemap="#map1" name="img3"></td><td></td><td height=14></td></tr><tr valign=top><td colspan=3></td><td height=4></td></tr><tr valign=top><td></td><td><img src="ourworknorma.gif" border=0 width=84 height=14 alt="" usemap="#map2" name="img4"></td><td></td><td height=14></td></tr><tr valign=top><td colspan=3></td><td height=4></td></tr><tr valign=top><td></td><td><img src="contactusnorma.gif" border=0 width=84 height=14 alt="" usemap="#map3" name="img1"></td><td></td><td height=14></td></tr><tr valign=top><td colspan=3></td><td height=4></td></tr><tr valign=top><td></td><td><img src="clientloginnorma.gif" border=0 width=84 height=14 alt="" usemap="#map4" name="img2"></td><td></td><td height=14></td></tr><tr valign=top><td colspan=3></td><td height=6></td></tr><tr valign=top><td colspan=4></td><td colspan=9 bgcolor="#cccccc"><spacer type=block width=1 height=1></td><td height=20></td></tr><tr valign=top><td colspan=10></td><td colspan=3 rowspan=11><img src="adobephoto2.gif" border=0 width=200 height=302 alt=""></td><td height=12></td></tr><tr valign=top><td rowspan=12></td><td colspan=2 rowspan=3 valign=bottom><img src="item3ab.gif" border=0 width=110 height=18 alt=""><br><img src="_clear.gif" border=0 width=1 height=2 alt=""></td><td colspan=7></td><td height=4></td></tr><tr valign=top><td></td><td colspan=3><img src="_clear.gif" border=0 width=1 height=2 alt=""><br><img src="item5a.gif" border=0 width=44 height=10 alt=""></td><td colspan=3></td><td height=16></td></tr><tr valign=top><td colspan=7 rowspan=2></td><td height=1></td></tr><tr valign=top><td rowspan=9><p class="SubHead"><b><font face="Arial, Helvetica, Verdana" size="-1">Digital Imaging</font></b></p><p class="BodyTextSM"><font face="Arial, Helvetica, Verdana" size="-1">Tangibility drove Adobe's digital imaging services strategy, ultimately resulting in Adobe's launch of Adobe Photoshop Services with their partner, Ofoto. The Photoshop Services project was driven by Tangibility from concept to market launch, including user experience direction, marketing planning, partner diligence and management, operations planning, and brand management. Today, millions of users of Adobe's award-winning Photoshop family of products can use Photoshop Services seamlessly from within the application, avoiding tedious uploading and the latency of web pages.</font></p><p class="BodyTextSM"><font face="Arial, Helvetica, Verdana" size="-1">Tangibility also worked with Adobe to define the digital imaging strategy for Acrobat, defining a three-year roadmap of features and quickly delivering software to extend Adobe Reader to better support digital imaging workflows for end users.</font></p><p class="SubHead"><b><font face="Arial, Helvetica, Verdana" size="-1">Paid Support Services</font></b></p><p class="BodyTextSM"><font face="Arial, Helvetica, Verdana" size="-1">Adobe Systems engaged Tangibility to explore growth opportunities in the technical support area. While Adobe enjoys a large and very loyal constituency of expert users, their existing support services were oriented to the novice user. In addition, the company's support revenues were not meeting expectations.</font></p><p class="BodyTextSM"><font face="Arial, Helvetica, Verdana" size="-1">Tangibility conducted extensive user and market research to identify those services that would be most valuable to customers while meeting the company's growth goals, developed a comprehensive strategy detailing the opportunity for a 100x increase in revenues over three years, and created detailed strategic and operational plans for the suite of proposed services. Adobe launched phase one in January of 2004, resulting in a rapid increase in technical support revenues. </font></p></td><td></td><td height=4></td></tr><tr valign=top><td colspan=8></td><td height=7></td></tr><tr valign=top><td colspan=2 rowspan=3></td><td rowspan=3><a href="adobe.html" onMouseOver="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo');FWSlave(top.frames,'Indigo',7,1)" onMouseOut="FWRestore(1,'Indigo',7);FWSRestore(top.frames,'Indigo')"><img src="adobe.gif" border=0 width=62 height=62 alt=""></a></td><td colspan=5></td><td height=31></td></tr><tr valign=top><td></td><td colspan=2><img src="aboutusnorm1c.gif" border=0 width=84 height=13 alt="" usemap="#map5" name="img5"></td><td colspan=2></td><td height=13></td></tr><tr valign=top><td colspan=5></td><td height=18></td></tr><tr valign=top><td colspan=8></td><td height=4></td></tr><tr valign=top><td colspan=2 rowspan=2></td><td colspan=5 rowspan=2><p class="GrayList"><font face="Arial, Helvetica, Verdana" size=2 color="#666666">Drove Adobe's digital imaging services strategy, resulting in an Adobe entry into the business.</font></p><p class="GrayList"><font face="Arial, Helvetica, Verdana" size=2 color="#666666">Conceived, designed, managed, and launched Photoshop Services with Adobe's partner Ofoto.</font></p><p class="GrayList"><font face="Arial, Helvetica, Verdana" size=2 color="#666666">Defined the digital imaging strategy with Acrobat, defined a 3-year roadmap, and managed initial deliverables to improve the value of PDF as a container of digital images.</font></p><p class="GrayList"><font face="Arial, Helvetica, Verdana" size=2 color="#666666">Developed new paid support strategy and services, leading to a rapid increase in technical support revenues.</font></p></td><td></td><td height=193></td></tr><tr valign=top><td colspan=4></td><td height=130></td></tr><tr valign=top><td colspan=11></td><td height=21></td></tr><tr><td width=10><img src="_clear.gif" border=0 width=10 height=1 alt=""></td><td width=317><img src="_clear.gif" border=0 width=317 height=1 alt=""></td><td width=6><img src="_clear.gif" border=0 width=6 height=1 alt=""></td><td width=27><img src="_clear.gif" border=0 width=27 height=1 alt=""></td><td width=62><img src="_clear.gif" border=0 width=62 height=1 alt=""></td><td width=14><img src="_clear.gif" border=0 width=14 height=1 alt=""></td><td width=24><img src="_clear.gif" border=0 width=24 height=1 alt=""></td><td width=60><img src="_clear.gif" border=0 width=60 height=1 alt=""></td><td width=21><img src="_clear.gif" border=0 width=21 height=1 alt=""></td><td width=19><img src="_clear.gif" border=0 width=19 height=1 alt=""></td><td width=7><img src="_clear.gif" border=0 width=7 height=1 alt=""></td><td width=84><img src="_clear.gif" border=0 width=84 height=1 alt=""></td><td width=109><img src="_clear.gif" border=0 width=109 height=1 alt=""></td><td width=2 height=1><img src="_clear.gif" border=0 width=2 height=1 alt=""></td></tr></table><map name="map1"><area alt="" coords="0,0,84,13" href="aboutus.html" onMouseOver="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo');FWSwap('img3',1,'aboutusnorm.gif','Indigo')" onMouseOut="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo')"><area alt="" coords="0,1,84,14" href="aboutus.html" onMouseOver="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo');FWSwap('img3',1,'aboutusnorm.gif','Indigo')" onMouseOut="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo')"></map><map name="map2"><area alt="" coords="0,0,84,13" href="ourwork.html" onMouseOver="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo');FWSwap('img4',1,'ourworknorm.gif','Indigo')" onMouseOut="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo')"><area alt="" coords="0,1,84,14" href="ourwork.html" onMouseOver="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo');FWSwap('img4',1,'ourworknorm.gif','Indigo')" onMouseOut="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo')"></map><map name="map3"><area alt="" coords="0,0,84,13" href="contactus.html" onMouseOver="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo');FWSwap('img1',1,'contactusnorm.gif','Indigo')" onMouseOut="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo')"><area alt="" coords="0,1,84,14" href="contactus.html" onMouseOver="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo');FWSwap('img1',1,'contactusnorm.gif','Indigo')" onMouseOut="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo')"></map><map name="map4"><area alt="" coords="0,0,84,13" href="clientloginpage.html" onMouseOver="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo');FWSwap('img2',1,'clientloginnorm.gif','Indigo')" onMouseOut="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo')"><area alt="" coords="0,1,84,14" href="clientloginpage.html" onMouseOver="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo');FWSwap('img2',1,'clientloginnorm.gif','Indigo')" onMouseOut="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo')"></map><map name="map5"><area alt="" coords="1,2,62,12" href="verisign.html" onMouseOver="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo');FWSwap('img5',1,'aboutusnorm1b.gif','Indigo')" onMouseOut="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo')"><area alt="" coords="0,0,84,13" href="aboutus.html" onMouseOver="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo');FWSwap('img5',1,'aboutusnorm1b.gif','Indigo')" onMouseOut="FWRestore(1,'Indigo');FWSRestore(top.frames,'Indigo')"></map><table border=0 cellspacing=0 cellpadding=0 width=762><tr valign=top><td></td><td height=50></td></tr><tr valign=top><td bgcolor="#999999"><spacer type=block width=1 height=1></td><td height=1></td></tr><tr><td width=360><img src="_clear.gif" border=0 width=360 height=1 alt=""></td><td width=402 height=1><img src="_clear.gif" border=0 width=402 height=1 alt=""></td></tr></table><table border=0 cellspacing=0 cellpadding=0 width=762><tr valign=top><td colspan=2></td><td height=7></td></tr><tr valign=top><td></td><td><p><font face="Arial, Helvetica, Verdana" size="-2" color="#666666">Copyright 2005 Tangibility, Inc.</font></p></td><td height=13></td></tr><tr><td width=10><img src="_clear.gif" border=0 width=10 height=1 alt=""></td><td width=173><img src="_clear.gif" border=0 width=173 height=1 alt=""></td><td width=579 height=1><img src="_clear.gif" border=0 width=579 height=1 alt=""></td></tr></table></body></html>