From 28230fbf9e4cbed4247154d2715bbc233a83b50f Mon Sep 17 00:00:00 2001 From: Copilot <198982749+Copilot@users.noreply.github.com> Date: Fri, 6 Nov 2026 16:52:28 +0000 Subject: [PATCH] Clarify Copilot usage charges after cancellation (#64552) Co-authored-by: copilot-swe-agent[bot] <198982749+Copilot@users.noreply.github.com> Co-authored-by: bot-digital-customer-success <121182491+bot-digital-customer-success@users.noreply.github.com> Co-authored-by: Sophie <29382425+sophietheking@users.noreply.github.com> --- .../concepts/billing-and-usage/individuals/billing.md | 5 ++++- 1 file changed, 4 insertions(+), 1 deletion(-) diff --git a/content/copilot/concepts/billing-and-usage/individuals/billing.md b/content/copilot/concepts/billing-and-usage/individuals/billing.md index 8ca3302597e1..cd3d7ad3f94f 100644 --- a/content/copilot/concepts/billing-and-usage/individuals/billing.md +++ b/content/copilot/concepts/billing-and-usage/individuals/billing.md @@ -111,6 +111,10 @@ To set up a budget for {% data variables.product.prodname_ai_credits %}, see [AU You can cancel your {% data variables.product.prodname_copilot_short %} plan at any time. The cancellation will take effect at the end of your current billing cycle. See [AUTOTITLE](/copilot/how-tos/manage-your-account/view-and-change-your-copilot-plan). +{% data variables.product.prodname_ai_credits_short %} usage beyond your plan’s included amount is billed after it occurs, separately from your subscription renewal. You must pay for usage you incurred before you canceled, downgraded to {% data variables.copilot.copilot_free_short %}, or reduced your additional usage budget to $0. Usage from your final days on the plan might not appear on your last invoice, so you might receive a charge after you cancel. + +To investigate a charge, review the payment history section in [AUTOTITLE](/billing/how-tos/set-up-payment/manage-payment-info#viewing-payment-history) and compare the invoice or receipt with the usage dates in the usage reports section of [AUTOTITLE](/billing/how-tos/products/view-productlicense-use#downloading-usage-reports). Your current plan, budget, or payment date alone does not show when the usage occurred. + ## Determining your billing date Your billing date will depend on whether or not you are already being billed by {% data variables.product.prodname_dotcom %}. @@ -142,4 +146,3 @@ We recommend keeping your IDE, client, and {% data variables.product.prodname_co * [AUTOTITLE](/copilot/get-started/plans) * [AUTOTITLE](/copilot/how-tos/manage-your-account) -* [AUTOTITLE](/billing/how-tos/set-up-payment/manage-payment-info)