diff --git a/app/views/errors/site-deactivated-extra-scenario.html b/app/views/errors/site-deactivated-extra-scenario.html
new file mode 100644
index 00000000..05e67ef4
--- /dev/null
+++ b/app/views/errors/site-deactivated-extra-scenario.html
@@ -0,0 +1,25 @@
+{% extends 'layout.html' %}
+
+{% set pageName = "There is a problem using this option" %}
+
+{% block content %}
+
+  <div class="nhsuk-grid-row">
+    <div class="nhsuk-grid-column-two-thirds">
+
+      <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
+
+      <p>You cannot continue with this option because [site name] has been deactivated.</p>
+
+      <p>An administrator can reactivate the site in the Vaccines section. Once the site is reactivated, you will be able to record this vaccination but you will have to start again.</p> 
+
+      <p>If no one is available to reactivate the site, record it on paper.</p>
+
+      <p><a href="https://guide.ravs.england.nhs.uk/service-unavailable/">Download our paper form (opens in new tab)</a></p>
+      
+      <p><a href="/record-vaccinations/patient">Go back to Record vaccinations</a></p>
+
+    </div>
+  </div>
+
+{% endblock %}
diff --git a/app/views/index.html b/app/views/index.html
index ec952de0..641c4600 100755
--- a/app/views/index.html
+++ b/app/views/index.html
@@ -319,6 +319,14 @@ <h2>Error pages</h2>
     ],
     [
     {
+    html: "<a href='/errors/site-deactivated-extra-scenario'>There is a problem using this option</a>"
+    },
+    {
+    text: "When a user has chosen the co-admin or same vax for a different patient option, and the site has just been deactivated."
+    }
+    ],
+    [
+    {
     html: "<a href='/errors/problem-deactivating-site-2-users-trying'>There is a problem deactivating this site</a>"
     },
     {
diff --git a/app/views/vaccines/add-batch.html b/app/views/vaccines/add-batch.html
index e04a6a08..30fedc0e 100644
--- a/app/views/vaccines/add-batch.html
+++ b/app/views/vaccines/add-batch.html
@@ -16,6 +16,7 @@
     <div class="nhsuk-grid-column-two-thirds">
 
       <h1 class="nhsuk-heading-l">Add batch</h1>
+      <p>If you get several batches with the same number and expiry date, you only need to add the details here once.</p>
 
       <form action="/vaccines/check" method="post" novalidate="true">