Are platform fees applicable on Offline Payments?

[CedricTghe]

I have a question regarding the platform fees (using Hi Events Cloud). In our case, tickets are sold exclusively via bank transfer, so I'm wondering how the platform fees are handled in this situation.

Are bank transfers exempt when using bank transfers?

Thanks in advance!

[UnknownHawkins]

We need 2-4 short paragraphs max. Check for any rhetorical question ending in "?" mid-explanation: avoid. When you use an offline method like bank transfer, the fee is still applied to the transaction amount and will be deducted from your payout or invoiced separately, depending on your billing settings."

That's one sentence. Could add second sentence: "If you have a custom agreement that waives fees for offline payments, you would need to confirm that with Hi Events support; otherwise the standard fee schedule applies."

Make sure not to start with prohibited words. First sentence starts with "Platform". Second sentence starts with "If". That's allowed (not in list).